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Code of Practice

Universal Marine Surveying and Consultancy (S) Pte Ltd was established in 1991 with a mission to provide good quality and reliable service to all our clients. In keeping with the leading industry's standards we have continually achieved ISO 9001 standards for quality management since 1998. We have implemented a code of practice for all our surveyors, staff and stakeholders a code of practice which we regularly improve on it and take serious view of any violations. Those who wish to feedback on our staff performance in respect to our code as mentioned below can contact us.

Our code includes:

Impartiality and Independence

UMSCPL is a private limited company, financed through paid up shares, providing only third party cargo inspection services within defined areas of competency.

The Company, its inspection staff, and agents contracted by the Company for all inspection assignment shall not be the designer, manufacturer, supplier, installer, purchaser, owner, user or maintainer of items which they inspect, nor the authorise representative of these parties, nor is in anyway engaged in any of the activities that may conflict with the independence of judgment and integrity in relation to their inspection activities.

UMSCPL is committed to impartiality in its inspection activities. This commitment is declared publicly in the “Inspection regulations’.

An assessment and analysis of all actual and potential threats is made at least annually, including conflicts arising from internal and external relationships.

All subcontracted personnel (Agents) are required to agree to and sign confidentiality agreements..

UMSCPL Inspectors are expected to adhere to guidance provided by Code of Practice for Bunkering SS 600:and the code of conduct set down by any Inspection Agency they hold a qualification for.

UMSCPL will act promptly to respond to any threats to its impartiality arising from actions of other persons, or organisation.

The Inspection body and/or Inspectors shall inspect, measure, sample, investigate and report as required on the bunkering operations. In carrying out their duties, the marine/bunker inspectors shall comply with the procedures contained within UMSCPL code of ethics agreement and with the international regulations for shipping.

The Inspectors shall have an independent role over the concerned parties to ensure compliance to this standard. They shall report to the implementing authority on any non-compliance to the Singapore Standard or any irregularities to the marine operations.

The inspectors are bound by the UMSCPL’s code of ethics agreement and are to comply with the following requirements:

  • Confidentiality
  • Competence and due care
  • Integrity
  • Objectivity and independence
  • Compliance
  • Safety, health and environment
  • Reporting requirements

UMSCPL understands the importance of impartiality and potential conflicts of interests in carrying out its management systems certification activities.

UMSCPL has a compliance program, based on its Code of Integrity and Professional Conduct, to ensure that the highest standards of integrity are applied to all its activities worldwide in accordance with international best practice. However, if any relationship creates a threat to impartiality, UMSCPL will document and be able to demonstrate how it eliminates or minimizes such threats in a risk assessment matrix.

UMSCPL conducts counseling, monitoring and random spot checks on employees to ascertain their engagement in the organisation. If there is indication of relationship between employees and client/principals, jobs are allocated to the ones without “conflict of interest”.

UMSCPL’s quality policy shows that our Top Management has got commitment to impartiality.

With reference to ISO/IEC 17020, UMSCPL is classified as Type A inspection body. As a Typeinspection body, we shall comply and meet the following requirements:

  1. As the inspection body (UMSCPL), we shall be independent of the parties involved. UMSCPL and its staff responsible for carrying out the inspection shall not be the designer, manufacturer, supplier, installer, purchaser, owner, user or maintainer of the items which they inspect, nor the authorised representative of any of these parties.
  2. UMSCPL and its staff shall not engage in any activities that may conflict with their independence of judgement and integrity in relation to their inspection activities. In particular, they shall not become directly involved in the design, manufacture, supply, installation, use or maintenance of the items inspected, or similar competitive items.
    • Note 1: This does not preclude exchanging technical information between the client and inspection body (e.g. explanation of findings, or clarifying requirements or training).
    • Note 2: This does not preclude the purchase, ownership or use of inspected items that are necessary for the operations of another part of the same legal entity, or for personal purposes by the personnel.
  3. All interested parties shall have access to the services of UMSCPL. There shall not be undue financial or other conditions. The procedures under which the body operates shall be administered in a non-discriminatory manner.
  4. An inspection body shall not be a part of a legal entity that is engaged in design, manufacture, supply, installation, purchase, ownership, use or maintenance of the items inspected.
    • Note 1: This does not preclude exchanging technical information between the client and any other part of the same legal entity of which the inspection body is a part (e.g. explanation of findings, or clarifying requirements or training)
    • Note 2: This does not preclude the purchase, ownership or maintenance or use of inspected items that are necessary for the operations of another part of the same legal entity, or for personal purposes by the personnel.
  5. The inspection body shall not be linked to a separate legal entity engaged in the design, manufacture, supply, installation, purchase, ownership, use or maintenance of the items inspected by the following:
    1. common ownerships, except where the owners have no ability to influence the outcome of the inspection.
    2. common ownership appointees on the boards or equivalents of the Organisations, except where these have functions that have no influence on the outcome of an inspection.
    3. directly reporting to the same higher level of management, except where this cannot influence the outcome of an inspection.
      • Note reporting to the same higher level of management is permitted on matters other than design, manufacture, supply, installation, purchase, ownership, use or maintenance of the items inspected
    4. contractual commitments, or other means that may have an ability to influence the outcome of an inspection.

Confidentiality

Legal and Contractual Arrangements

1. Legal and Contractual Matters

UMSCPL is a Singapore registered company. The Company objectives are contained in its Memorandum and Articles of Association. A copy of the certificate of Incorporation is available at the Company’s Singapore Office. UMSCPL is responsible for its decisions relating to inspection decisions. We are bound by the latest PDPA policy.

2. Management of impartiality

UMSCPL is committed to impartiality in its inspection activities. This commitment is declared publicly in the “Inspection regulations’.

All subcontracted personnel (Agents) are required to agree to and sign confidentiality agreements.

UMSCPL Inspectors are expected to adhere to guidance provided by Code of Practice for Bunkering SS 600:

UMSCPL will act promptly to respond to any threats to its impartiality arising from actions of other persons, or organisation.

3. Liability and financing

UMSCPL has assessed the risks arising from inspection and has made arrangements for professional indemnity insurance covering operations worldwide.

UMSCPL evaluates its finances and sources of income on a periodic basis and makes a financial report available to the relevant government agency to demonstrate that finance or other pressures do not compromise impartiality.

 

When required by law or authorised by contractual commitments, UMSCPL Inspectors are to notify its customer and/or individual of any release of confidential information, unless prohibited by law, to the relevant governing bodies.

UMSCPL will comply and keep all information obtained on new and existing clients, formal or informal, confidential. This information may be obtained by grapevine, official channels, government agencies and/or third parties.